Question 1

Can I register at a store location for New Year’s Run?

Accepted Answer

New Year’s Run registration is only available online. It is one of our most popular events that sells out early.

Question 2

How Will I Get My Race Kit?

Accepted Answer

In-person participation: If you sign up to join us in-person, you will be able to pick up your Race Kit in-store at a designated Running Room location.

Virtual participation: If you sign up to participate virtually, your race kit will be shipped to your address for $13.99. Direct-to-home shipments are scheduled to be delivered by the end of December, and participants will receive a notification via email once their package has been shipped. Please note: We do not ship outside of Canada, and shipping times are not guaranteed.

Question 3

When is Race Kit Pickup?

Accepted Answer

Race Kit Pickup details can be found by visiting your event cities Race Roster event page.

Question 4

Is there a Charity for New Year’s Run?

Accepted Answer

There’s no national charity for this event, but some cities may have local charities you can support through Race Roster. Check your city’s event page to see what’s available.

Question 5

I registered online and want to raise funds for the charity, but I can’t find my fundraising page.

Accepted Answer

Contact the New Year’s Run team and we can review your profile and registration to make sure they are associated to your profile.

Question 6

I registered online but have yet to receive an email confirmation from Race Roster; what do I do?

Accepted Answer

Please check your junk folder if you don't see the registration confirmation in your inbox. You can also log in to your Race Roster profile to resend the confirmation email, download a PDF receipt, and view your registration details.
If you would like more help, you can review the help menu by clicking here.

Question 7

Is New Year's Run an officially timed event, with results posted online?

Accepted Answer

No, New Year’s Run is a fun run without official timing.

Frequently Asked Questions